Terms and Conditions

Nursery Application

Application Forms must be completed and returned before your child can enter Rainbow
Nursery. Start up visits can be arranged before starting.

Securing Places

When a place is offered an administration fee of £ 35 will be required, this is non-refundable.
If a Nursery place is booked and not taken up 4 weeks’ notice is still required and fees will be payable for that month.

Changes

One calendar month’s notice in writing is required if you wish to decrease or increase your child’s sessions.
If you are terminating a Nursery place a minimum of 1 month’s written notice is required, but we would appreciate as much notice as possible. When terminating a Nursery place fees are payable one month after the date the Nursery was informed.

Fee Calculation

Fees are calculated annually from 1st January to 31st December and divided into 12 equal monthly payments. Fees for children joining after 1st January will be calculated up to and including the 31st December.
These calculations will be detailed on a “Monthly Fees Calculation Form” normally issued annually and will incorporate Bank Holiday/Nursery Closure discounts, Sibling discounts and any Early Education Funding.

Payment of Fees

Fees are payable monthly in advance. You will receive a Monthly Fees Calculation Form when your child starts and yearly thereafter.
Payment can be made by Direct Debit, Standing Order, Cheques or Cash and we also accept childcare vouchers.
Changing automated payments such as standing orders/DD is the parent’s responsibility.
Fees not paid by the 15th of the month will incur a 10% interest charge.

Holidays

Our holiday year runs from the 1st January to 31st December each year.

Bank Holidays/Nursery Closure

Rainbow Nursery is closed on all Statutory Bank Holidays plus one week at Christmas – all of which will be charged at 50%.

Individual Annual Holiday Entitlement

Each child is entitled to take 2 weeks holiday per year at a 50% discount. Please give the Nursery a minimum of 2 weeks notice of the holiday: your discount will be credited against the appropriate months’ fees.
Entitlement for children starting mid year will be calculated on a pro-rata basis.

Conditions on Leaving

When terminating a Nursery place fees are payable one month after the date the Nursery was informed. If a Nursery place is booked and not taken up 4 weeks’ notice is still required and fees will be payable for that month.
Please note if your child leaves before year end we will recalculate and bank holiday reductions accordingly.

Discounts

Siblings receive a 10% discount. The discount is applied to the child that has least number of days or if the days are the same the elder sibling.

Voucher Schemes

Current voucher companies that we are registered with are:
Computershare, Eden-red, Care 4, Sodexo, Fideliti, Allsave, Kiddivouchers, Perk Up, Linking Up and Kids Unlimited.
Please ask if you use another voucher provider and we will register with them.

Early Education Funding

We are registered with Hull City Council for 2, 3 and 4 year old Early Education Funding (EEF)

Property and Belongings

Rainbow Nursery cannot be held responsible for loss or damage to children’s property (unless this is due to negligence of staff). Every effort will be made to ensure that children’s belongings are not lost or damaged. We do discourage children from bringing in toys or expensive items from home unless it is to show staff.

Insurance

Rainbow Nursery is fully insured with extensive insurance cover.

Child Health Records and Personal Details

Your child’s details will be entered into the computer on starting.

Illness

Parents are requested not to send their child to Nursery if they are suffering from any infectious disease or if they are not feeling well enough to attend. Rainbow Nursery has a realistic attitude towards the needs of working parents but reserves the right to contact parents whose child has been taken ill during Nursery hours. Parents should contact the Nursery if their child will not be attending.

Timeliness

It is essential that your child does not start before their booked session or run over without permission i.e. late pick up for both legal and insurance purposes. In the event of this occurring a charge of £10 will be made.
If you don’t collect until after 6pm then a £15 charge will apply to cover staff overtime, this will be payable in cash, immediately or by your child’s next session.
Failure to settle in a timely manner will result in £20 being automatically added to your account.

Security

On starting the Nursery each family will be given a “fingerprint” to enter the premises. No child shall leave the premises with anyone other than immediate family. If you require anyone else to pick up your child a form must be filled in and signed: then authorised by a staff member. The Nursery will require a proof of ID on arrival.

Policies and Procedures

All Policies and Procedures must be read and noted before starting the Nursery.